We schedule patient consultations at approximately 15 minute intervals. To help us to help you, if you have multiple issues, or feel you need more time or you are a new patient please book a long appointment. The Medicare rebate for longer consultations makes them a very cost effective alternative for those patients wishing to discuss multiple issues with their GP.
If you are attending the practice as a family or couple, in order to provide the best possible care and to help us run on time please ensure you book an appointment for each person needing medical attention.
For some administrative medical tasks such as; insurance forms, Centrelink, RMS driving certifications and medical certificates, please book an appointment and outline the type of document required when making the booking. This will enable the appropriate appointment to be made.
If you are a current Marketown Health patient and require a repeat prescription, the practice has a script only appointment system available, which we encourage you to use.
An open surgery service is available for urgent medical problems each weekday afternoon between 2pm and 4pm. During this time patients already enrolled with the practice will be seen without an appointment by the first doctor available. Patients are seen in the order of arrival, except in the case of emergencies. There may be delays; we appreciate your patience.
If urgent problems arise after our business hours and you require medical attention, GP Access After Hours service can assist you on the surgery’s behalf. Please phone 1300 130 147 for telephone advice or an appointment. They will notify us of your visit to their service.
Where alternative care arrangements are not available, we provide a home visit service during business hours for established patients of the practice, within the CBD area and surrounds.